Verizon
Sign in
Close
 

RESIDENTIAL


SMALL BUSINESS


MEDIUM BUSINESS


LARGE BUSINESS


WIRELESS

CommunityVerizon New Jersey
Communications Lifeline
About Verizon New Jersey
Our Technology
  Verizon in the Community
Educational Initiatives
Verizon and the Environment
In The News
Telecommunications Industry Issues
Communications Lifeline

In an emergency, who can afford not to have a telephone?

Now, for those in need, Verizon Communications makes residential telephone service more affordable in its service area by offering Communications Lifeline and Link Up America services for qualified, low-income customers.

For eligibility and enrollment information call NJ SHARES at
1-888 337-3339 or visit their website by clicking on the link below

Verizon New Jersey partners with NJ SHARES for Communications Lifeline outreach and enrollment efforts. NJ SHARES is a statewide, nonprofit 501(c)(3)corporation organized to provide assistance to individuals and families living in New Jersey who are in need of temporary help in paying their communications and energy bills. Through NJ SHARES more New Jerseyans in need of this critical telecommunications safety net are aware of and able to benefit from Communications Lifeline.

Here’s How...

Through Link Up America, eligible new customers receive a 50% discount on the initial phone connection charge, with the remaining 50% paid in 12 monthly installments. Through Communications Lifeline, existing Verizon residential customers may be eligible to receive discounted local telephone service.

Communications Lifeline offers eligible consumers a service package that includes:

* Discounted residential phone service, including Touch-Tone service, ranging from zero to $1.95 per month

*Opportunities to add optional features, like Caller ID, Three-Way Calling, and more

*A choice of three different local service options:

Flat Rate Service provides an unlimited number of calls within a calling area at no additional cost.

Moderate Rate Service provides up to 75 outgoing local messages of 5 minutes or less each month without additional charges. For every local message after the first 75, customers are charged 6.5 cents.

Low Use Message Rate Service provides up to 20 outgoing local messages of 5 minutes or less each month without additional charges. For every local message after the first 20, customers are charged 10 cents.

Am I Eligible for This?

 It’s easy to figure out if you’re eligible. You are eligible:

1. If no one claims you as a dependent on his or her income taxes (unless you are at least 60 years old) and you receive benefits from one of these programs:

* Medicaid

* Food Stamp Program

* General Assistance (GA)

* Supplemental Security Income (SSI)

* Home Energy Assistance Program (HEAP)

* Lifeline Utility Credit/Tenants Lifeline Assistance

* Pharmaceutical Assistance to the Aged and Disabled (PAAD)

* Temporary Assistance to Needy Families/Work First New Jersey (TANF/WFNJ)

OR

2. If you are age 65 or over and are not participating in one of the above programs and your annual income is at or below 150% of the federal poverty income level (in 2007*, that is $15,315 for one person and $20,535 for a 2- person household), then you qualify for Communications Lifeline and Link Up America. You can call NJ Shares at 1 888 337-3339 -- or log onto NJ Shares for information on enrollment.

*Federal poverty guidelines are issued each year in the Federal Register by the U.S. Department of Health and Human Services (HHS).

How do I sign up?

Verizon has now made it easier than ever to enroll in Communications Lifeline and Link Up America.

            If you are enrolled in one of these programs:   Medicaid, Home Energy Assistance Program(HEAP), Supplemental Security Income (SSI), General Assistance (GA), Food StampProgram, or Temporary Assistance to Needy Families/Work First New Jersey(TANF/WFNJ), then call your county public assistance office and verify that your SocialSecurity number, name, and address match the information you provided Verizon for telephone service. The updated information will be provided to Verizon and you will be automatically enrolled during the next quarterly update.  If you do not want to wait until the next automatic enrollment, an enrollment application can be sent to you.

           If you are enrolled in  Lifeline Utility Credit / Tenants Lifeline Assistance or Pharmaceutical Assistance to the Aged and Disabled (PAAD), call 800 792-9745 and verify that your Social Security number, name, and address match the information you provided Verizon for telephone service. The updated information will be provided to Verizon and you will be automatically enrolled during the next quarterly update. If you do not want to wait for the next automatic enrollment, an enrollment application can be sent to you.

       You can find out how to enroll in Communications Lifeline or Link Up America  by calling NJ Shares  at 1 888 337-3339 or by logging onto NJ Shares.

New Jersey Public Assistance Offices

Atlantic 609 348-3001 Middlesex 732 745-3500
Bergen 201 368-4200 Monmouth 732 431-6000
Burlington 609 261-1000 Morris 973 326-7800
Camden 856 225-8800 Ocean 732 349-1500
Cape May 609 886-6200 Passaic 973 881-0100
Cumberland 856 691-4600 Salem 856 299-7200
Essex 973 733-3000 Somerset 908 526-8800
Gloucester 856 582-9200 Sussex 973 383-3600
Hudson 201 420-3000 Union 908 965-2700
Hunterdon 908 788-1300 Warren 908 475-6301
Mercer 609 989-4320    

 Once I've received my application, what do I do?

Complete your portion, send it to the address on the application, and call Verizon at 1 800 427-9977 to establish or change your phone service.

 

NJ Shares, Inc. is a statewide, nonprofit 501(c)(3) corporation organized to provide assistance to individuals and families living in New Jersey who are in need of temporary help in paying their communications and energy bills.

 


Communications Lifeline & Link Up America
Area Code Information
New Jersey Utilities Association
New Jersey Technology Council